About Us

Tintoria is a Private Limited Company

 OUR VISION:  To be an environmentally friendly world class quality service enterprise and first choice for dry cleaning and laundry utilizing state of the art technology

OUR MISSION: To offer professional dry cleaning and laundry services and to maintain quality standards and customer services at affordable rates.

BUSINESS OVERVIEW

Tintoria Ltd was established in 1993 and has grown since then to become one of the leading launders and drycleaners in the country. We specialize in executive dry cleaning as well as institutional and commercial laundry and dry cleaning.

The company has shown significant growth characterized by additional corporate clients and opening up of new outlets to adequately serve the increasing demands. We focus on offering high quality service with exceptionally high standards maintained at all times always working towards achieving our mission and vision.

Our main factory is located at the ground floor of Soin Arcade in Westlands, which also serves as the head office.We operate 6 days a week Monday – Saturday and have collection points at the following locations;

Now Open @ The Hub - Karen

 

NOW OPEN: THE HUB – KAREN

 0700 279 708

 

  • SOIN ARCADE, WESTLANDS (HEAD OFFICE) 0729 722 437, 4453411, 4448664
  • ARROW HOUSE, KOINANGE STREET (City Centre) 0729 303 527
  • VILLAGE MARKET – UPPER LEVEL, LIMURU ROAD 0729 329 404
  • ABC PLACE WAIYAKI WAY 0700 711 329
  • MUTHAIGA MINI MARKET 0700 711 325
  • SPRING VALLEY SHOPPING CENTER 0708 144 277
  • 14 RIVERSIDE DRIVE – BELGRAVIA BLOCK 0724 656 790
  • KAREN TRIANGLE MALL, – KAREN ROAD  0708 151 974
  • LAVINGTON MALL 0713 240 138
  • PARKLANDS SPORTS CLUB 0723 993 002
  • NOW OPEN : GARDEN CITY MALL 0718 845 645
  • NOW OPEN : THE HUB – KAREN 0700 279 708
  • COMING SOON – TWO RIVERS – GIGIRI FOR ENQUIRIES 0729 722 437
  • COMING SOON – DIAMOND PLAZA – PARKLANDS Masari road.

To facilitate efficiency we have a fleet of vehicles for delivery and collections from corporates on agreed schedules for all outlets. The factory is equipped with modern and high quality machinery to ensure superior quality of output. They include such brands as Firbimatic, Ghidini, Camptel and Indorsmach imported from Italy and Nybort from Denmark. Utilities, chemicals and detergents are imported where necessary to ensure quality output by the machines and treat all garments as per the sensitivity required. Others are obtained from reputable international companies with branches in Kenya such as Johnson Diversey Kenya Ltd. We strive to maintain the best quality on finish by taking the best care and also offer subsidiary services in form of in house repairs among other services to ensure that quality finish to our customers.

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We have a fleet of vehicles for corporate delivery.

 

 

 

The company strives to offer efficient dry cleaning and laundry services and at all times maintaining high quality output to customer satisfaction. As part of the short term objectives, we intend to expand the outlet to various parts of the city to take the services closer to the people thus enhancing customer service and at the same time increasing and retaining a higher client base. In the long run, the company’s outlook will be to develop and extend the services to other towns within the country and internationally to the east African region.

The services offered are value adding which include;

  • Executive Dry cleaning for business attire, casual wear, ceremonial attire etc
  • Laundry Services for commercial and corporate institutions, hotel industry, furnished apartments, educational institutions, e t c.
  • Launderette Services
  • Carpet cleaning, Curtains
  • Cleaning of household furniture, office furniture and car seat accessories.
  • Minor Tailoring and repairs.

The process involved in service delivery either takes the form of walk in clients or corporate clients. For walk in customers, the items are brought to the collection centers from where they are collected, booked in through the computer system and delivered to the factory for the laundry process. Pre – laundry analysis is carried out on all items to ensure the correct laundry procedures are followed. The items go through the laundry process and finishing and post – laundry analysis for quality checks. They are then packaged and delivered to the collection point that is convenient for the customer according to their preference, from where they collect them.

For corporate customers, the items are picked from the client’s premises, recorded and delivered to the factory, after which they are booked in as pre-laundry analysis is carried out. The items go through the prescribed laundry process, the quality check process and then packaged and delivered back to the client, along with the delivery note and invoice. Collections and delivery times are pre-set for the various customers according to their needs and specifications.

We have a panel of suppliers who supply the chemicals, detergents packaging materials and IT solutions for business continuity.  The company has cultivated healthy working relationships with the suppliers which ensure that we are always informed of any new developments in the technology and the new products available in the markets. The company also sponsors training workshops with the suppliers for the various products to keep the company abreast with the skills as new development come up. The company also maintains good relations with the suppliers to ensure timely delivery of key inputs for effective running of the factory. Through business partnering with international organizations, we are also updated on any new technologies and routine audit and evaluation processes carried out on the equipment by professional engineers to advice on need for additional equipment or replacement on the existing ones to allow for more technical efficient ones based on increasing demands and maintenance of output quality. The business has shown tremendous growth through increased client base and continued demand for the services.

               

Professional  Staff Training                                            Staff certificates after training.

We have 70 permanent employees. All employees are well trained technically and experienced in their respective fields. Our members of staff get frequent training from our consultant’s i.e. Johnson Diversey and Utalii College to keep updated with new developments both locally and internationally. The international fabric care assists us keep ourselves updated with the time worldwide. We have excellent customer care staff that take care of the customers’ needs and ensure delivery of service to customer specification.

To find our competitive rates or to access our friendly staff, kindly visit any of our above branches or email: info@tintoria.co.ke and a price list will be sent to you immediately. We will be happy to serve you.

Our Head office is located at: Soin Arcade, Westlands Road P.O.Box 14297-00800 Nairobi. Email:info@tintoria.co.ke Tel: 4453411/4448664, /0729722437 / 0720014624.

Also visit us or follow us at www.tintoria.co.ke or on the links below.

Tintoria Executive Drycleaners    @TDrycleaners Tintoria drycleaners